1. Who We Are
This website is operated by CyberGlobal ("we", "us"), with offices in Cluj-Napoca, Romania. You can reach us at info@cybergl.ro or +40 748 040 010. We act as the data controller for personal data submitted through this website.
2. What We Collect
- Contact form submissions: your name, work email address, company name, and the content of your message.
- Direct correspondence: information you provide when you email or call us.
- Technical data: standard server and CDN logs (IP address, browser type, pages visited), processed by our hosting provider for security and performance purposes. We do not use analytics or advertising cookies on this site.
3. How We Use Your Data
- To respond to your inquiry and communicate with you about our services.
- To prepare and deliver proposals or engagements you request.
- To meet legal, accounting, or regulatory obligations.
We do not sell personal data, and we do not use it for marketing without your consent.
4. Legal Basis (GDPR)
Where the EU General Data Protection Regulation applies, we process personal data on the basis of: your consent (Art. 6(1)(a)) when you submit the contact form; our legitimate interest in responding to business inquiries (Art. 6(1)(f)); and compliance with legal obligations (Art. 6(1)(c)).
5. Who Processes Your Data
- FormSubmit — delivers contact form submissions to our mailbox.
- Cloudflare — hosts this website and provides content delivery and security.
- Zoho Mail — hosts our email.
These providers process data only as needed to deliver their services to us.
6. Retention
We keep inquiry-related personal data only as long as needed to handle your request and any follow-up engagement, and no longer than 24 months after our last contact, unless a longer period is required by law.
7. Your Rights
You may request access to, correction of, or deletion of your personal data, as well as restriction or portability of processing, and you may object to processing or withdraw consent at any time by emailing info@cybergl.ro. You also have the right to lodge a complaint with the Romanian supervisory authority (ANSPDCP) or your local data protection authority.
8. Security
We apply appropriate technical and organizational measures — including encrypted transport (HTTPS), access controls, and multifactor authentication on our mail systems — to protect personal data against unauthorized access, loss, or disclosure.
9. Changes to This Policy
We may update this policy from time to time. The current version is always available on this page, with the revision date shown above.
10. Contact
Questions about this policy or your data: info@cybergl.ro, +40 748 040 010, Cluj-Napoca, Romania.